DNS Management Services Help Desk
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
Contact us at 1-246-423-2049
Knowledge base
roomMaster Articles
roomMaster
25
Why is my forecast/availability wrong?
Unlocking Reservations or Folios
Merging Guest Profiles
What if a guest shows up after you bill their cancelled reservation as a no-show?
What is "Pending" reservation status, and how do I change it
View all 25
Night Audit Issues
2
Restoring roomMaster Database using SCJView
Audit Reports saved as WMF files
iQ-WebBook
2
Setting up Discounted Rates to Display with Strike-through effect in iQ-WebBook
Rates showing in IQWB Control Panel but not availble on website
Customized SQL Reports
1
SQL for Average Length of Stay
Guest Profiles
0
EPI Issues
1
I Do Not Want Admin Phone Calls to Post in roomMaster
Credit Card Rotation
1
Credit Card Rotation
Rates Management
1
Online Package Rates
General
FAQ
4
What steps should I take if my hotel is threatened by a tropical storm or hurricane?
Computer/system date/time is not correct
Windows 10 connectivity fix (email, roomMaster database, iQ-WorldLink, TravelClick, Siteminder)
Setting up roomMaster Work stations
Getting Started
1
SQL Backups
iQ-POS Articles
POS Articles
9
How to Manage Shifts in iQ-POS
Setting up Speed Keys
Using iQ-POS on Tablets
Setting up a Secondary Kitchen Printer
Closed Out Status (86) an Inventory Countdown
View all 9
Help Desk Software
by Freshdesk